Important: You have to enable Google API before you sync Google Workspace with Collavate. |
Google Workspace(GWS) administrators can add/delete users to your organization group. To have it reflected on Collavate, Collavate admin(s) have to sync Collavate with recent Google Workspace data.
Sync and update your data
Note: Only Collavate administrators can sync Collavate Google Workspace.
1. Click Admin.
2. Click Sync and update.
3. Click Sync to all items in numerical order.
Note: If you activate the Auto Sync, Collavate will be automatically synced with Google Workspace for user-set interval. Before you sync Google Workspace Groups, it is recommended to sync all four items in order. For more information about sync, refer to following document: Sync Collavate with your Google Workspace domain |
It might take some time to sync. If current Google Workspace is still not synced with Collavate after syncing, please refresh the page.
You might also have to check Admin → Google workspace settings → Google Workspace Admin, to see if your Google Workspace Admin account is correctly written. If the account is missing or different, please change to current administrator and sync again.